Support departments
Support departments
Information about how the University provides support to the student experience and how information is held.
Student Support
Information on how NUA manages the administration and progression of students from admission to course completion, including student support services. Information available within this section does not include specific student personal details, by virtue of being personal information.
Student admission, progression and completion
Student statistical information can be obtained via the Higher Education Statistics Agency and the Universities And Colleges Admissions Service.
Student Welfare
NUA departments that directly deal with supporting students are Student Support, the Careers Service, NUA Accommodation, Academic Registry and the Students’ Union.
Student Policies
Information relating to the management of the relationship between NUA and students.
- Undergraduate Student Fees Payment Policy 2020-21 (11/05/20) (516k)
- Postgraduate (taught) Student Fees Payment Policy 2020-21 (11/05/20) (491k)
- Postgraduate (research) Student Fees Payment Policy 2019-20 (24/07/19) (213k)
- Data Sharing Agreement between NUA and Oak Street Medical Practice (16/12/15) (737k)
- NUA Student Regulations and Procedures (17/09/20) (1mb)
- NUA Student Agreement (17/09/20) (231k)
- Child Protection and Adult Safeguarding Policy (16/02/17) (194k)
Information Services
Functions within NUA that provide access to information for the student body and both academic and administrative staff (these include libraries, computing services and information support services). Such functions may be managed separately from each other, or in various combinations. These services routinely explain their facilities (and the conditions of their use) to students, staff and the general public and it is information of this nature that is included within this section. Information services inevitably hold large quantities of personal data that are exempt from general disclosure.
Availability and conditions of use of facilities
Information on who can access NUA systems and services and the facilities that they can access.
Policies with regard to data and information
Information on assurances to data subjects (individuals and companies) that data relating to them is minimising the risk of unauthorised access or disclosure.
- Communication Policy (11/01/13) (89k)
- Freedom Of Information Act Publication Scheme (11/01/13) (130k)
View our Data Protection page for data policies.
Procurement and disposal policies
Information relating to assurances that NUA monies are being appropriately spent and procurement is fair and open can be found at Resources.
Scope of collections held
Information relating to NUA collections and catalogues is in the Library Collection.
Freedom of Information Act Enquiries
Any queries relating to NUA's Publication Scheme should be addressed to:
Email: foia-enquiries@nua.ac.uk
Address: Information and Resources Office
Norwich University of the Arts
Francis House
3-7 Redwell Street
Norwich
NR2 4SN
