Students may receive help and support with a range of educational, practical, personal and financial matters to ensure an enjoyable and rewarding experience at the University.
All students (UK and non-UK) are entitled to treatment from the National Health Service (NHS) free of charge providing your course of study in the UK lasts for more than 6 months. You will not have to pay for hospital treatment, but you may have to pay for some dental treatment and a standard charge for medicines prescribed by a doctor. Please see the UKCISA website for more information. Find about registering with a local doctor
NUA provides an independent professional counselling service for the students through an external agency known as The Norwich Centre. Find out more about accessing the Counselling Service.
Accommodation information is made available online during the summer term to all students who have accepted an offer and includes details of accommodation on offer, how to apply, private accommodation lists, details of the University’s student share list (a list of Year One students looking for accommodation and willing to share with other NUA students) and information on living in the community.
The Student Support office offers a dedicated Disabilities and Dyslexia Services providing information and advice on disabilities including assistance with applying for funding support through the Disabled Students’ Allowance (DSA).
NUA understands that when arriving from outside the UK you may need a little extra support to help settle into your new community. The University provides a dedicated support service including advice on visas, working in the UK and registering with police, doctors and banks as well as support on cultural differences. Student Support, which is responsible for the personal welfare of all students studying at the University, can also help with any welfare issues.
All international students at NUA are eligible to receive up to four hours of English language support each term week free of charge.
Please note that if you have a disability, non-UK resident students are not eligible for the Disabled Students Allowance (DSA), and you should consider whether there are alternative sources of funding in your home country that could support you.
The Academic Registry is responsible for the administration of students and their programmes of study, and the quality management and enhancement of academic provision. It is headed by the Academic Registrar and has three subdivisions as follows:
Students can find out more about Academic Registry services by emailing email@example.com. Where specific advice and guidance is needed students may need to make an appointment.
The purpose of the Student Union is to support and represent students and make their experience of the University as exciting and rewarding as possible. The Union is also responsible for all student involvement; this ranges from coordinating Student Representatives and aiding communication with NUA management, to planning events and sustaining clubs and societies.
The Careers Service provides support for all registered students as well as graduates for up to three years after graduation or for life if alumni members. The service offers personal advice sessions, workshops and in course training throughout your time in the University.
The Student Support office is open Monday to Friday 9am to 5pm term time, and during the summer vacation for telephone calls and email enquiries. Please contact us on:
All contact between Student Support and students is in confidence.