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Support Departments

Information about how the University provides support to the student experience and how information is held.

Student Support

Information on how NUA manages the administration and progression of students from admission to course completion, including student support services. Information available within this section does not include specific student personal details, by virtue of being personal information.

Student admission, progression and completion

Student statistical information can be obtained via the Higher Education Statistics Agency and the Universities And Colleges Admissions Service.

Student welfare

NUA departments that directly deal with supporting students are Student Support, the Careers Service, NUA Accommodation, Academic Registry and the Students’ Union.

Student Policies

Information relating to the management of the relationship between NUA and students.

Information Services

Functions within NUA that provide access to information for the student body and both academic and administrative staff (these include libraries, computing services and information support services). Such functions may be managed separately from each other, or in various combinations. These services routinely explain their facilities (and the conditions of their use) to students, staff and the general public and it is information of this nature that is included within this section. Information services inevitably hold large quantities of personal data that are exempt from general disclosure.

Availability and conditions of use of facilities

Information on who can access NUA systems and services and the facilities that they can access.

Policies with regard to data and information

Information on assurances to data subjects (individuals and companies) that data relating to them is minimising the risk of unauthorised access or disclosure.

Procurement and disposal policies

Information relating to assurances that NUA monies are being appropriately spent and procurement is fair and open can be found at Resources.

Scope of collections held

Information relating to NUA collections and catalogues is in the Library Collection.

Freedom of Information Act enquiries

Any queries relating to NUA’s Publication Scheme should be addressed to:

Information and Resources Office
Norwich University of the Arts
Francis House
3-7 Redwell Street
Norwich, NR2 4SN
foia-inquiries@nua.ac.uk